Are you in the process of planning to remodel your home? If the
answer is yes, here are some tips on how to establish and maintain a
good working relationship with your remodeling contractor.
REALISTIC EXPECTATIONS
Everyone who begins the remodeling process has visions of the
"dream" home they'll have when it's completed. Few, however, give
much thought to the dust and dirt, noise, inconveniences, scheduling
delays, and slight problems, which will need to be dealt with along
the way. These elements are part and parcel of any remodeling job
and every client needs to be realistic and accept the fact that
there will be some inconveniences.
How inconvenient and unpleasant the process will be depends a lot on
the working relationship we create right from the beginning. A good
client-contractor relationship depends on several things.
- Be honest with us from the beginning regarding your
expectations. Clear communication is the foundation of a
successful project.
- Be realistic about what you are looking for in the remodel
and what you are willing to budget for the project. Many
homeowners enter a remodeling project with grandiose plans that
need to be scaled down to meet their budget. We’ll work with you
to provide you with the best your money can afford. But
remember, this is our livelihood. As with any profession, some
profit margin must be factored into the price.
- Let’s discuss our work schedule. If the schedule falls
behind, feel free to ask why.
- Realize that certain stages of remodeling may seem to go
more quickly than others. For example, in stages when more
tangible work is being done (for instance when walls are being
torn down or replaced, framing constructed, or appliances
installed), you'll have a true sense of rapid progress. During
other stages, however, which are more hidden (the installation
of electrical lines or plumbing), it may seem that the work is
going nowhere. Don't worry. Just because you can't see it easily
doesn't mean that nothing's happening. Trust us... it is.
- Recognize your role in the remodeling process and allow us
to perform our work. Your input regarding design, craftsmanship
expected, etc. would be worked out before the contract is
signed. Once work is underway, give us the freedom to execute
the job effectively. This is not to say that if you see
something going wrong you shouldn't speak up. However don't try
to take on our role in the process.
- Avoid changes to the job scope if possible. They tend to
upset the schedule, which ultimately upsets you. If you do
decide some changes are in order, settle the cost difference up
front with the lead carpenter or salesperson so there is no
misunderstanding.
Finally, remember that maintaining a good contractor-client
relationship is a two-way street. Just as you would want others to
respect your professional expertise, please respect ours. At the
same time, you can be sure that we're committed to providing you
with as painless are model as possible, with the final results you
expect. |
